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manon
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Phone not delivered

Made new contract with Virgin, including new phone. Should be delivered by Yodel yesterday. Tracker kept us up to date all day long, even with one message that phone was now delivered. This unfortunately did not match the truth. We were all at home and no phone was delivered. Might it be that driver / Yodel are stealing? Should I involve police? Can I cancel new contract now ( which was made on base that I get new phone)

I know from looking through forum that I/m not the only one where this happened, anybody had any luck with getting anywhere?

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Forum Team
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Re: Phone not delivered

Hi manon

Thanks for your post and welcome to our community forum.

 

Truly sorry for the delayed response and hope things are now resolved.

 

We're here if you need us further.

Thanks,

Daniel_G - Forum Team

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