Just recently ordered a phone upgrade
Samsung Galaxy S6 Edge
Opted to keep existing Number
£37 a Month
Signed the agreement and setup direct debit which suggests its £37 a monthi logged into my mobile account and see this
Previous bill:£768.00Last payment: £768.00
Thanks for posting
I'm really sorry for any confusion caused on our part. This will be an error on our part as we would disclose any upfront payments to you.
Please give us a call on 789 or 0345 6000 789 and we'll get on the case.
Let me know how you get on.
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Did you get this payment issue all sorted in the end?
Please let me know if you need anything at all from me
I managed to sort out the issue
It's great to hear you've gotten things sorted. Thanks so much for coming back and letting us know.
If you have any further issues going forward, come back and let us know.
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