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Laura899
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Payed bill no service

Hi I was cut off my mobile service payed bill right away this morning my phone still not letting me call any one not even 789 I have no landline to call can you help me please virgin
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enlli
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Re: Played bill no service

I bevel it can take up to 24hrs to be connected

You can call them on 0345 6000 789 from a none Virgin phone.

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Forum Team
Forum Team
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Re: Played bill no service

Hi Laura899,

Welcome to the Community Forum. I'm sorry that your service hasn't resumed after you payed your bill. Enlli is right--it can sometimes take 24 to 48 hours for your service to be reinstated. Is this working for you now?

If you are still having problems, please let me know and I can look into this further. I'll send you a private message requesting further details. Just check the envelope icon at the top right of this page.

Kind regards,

Terri

Virgin Media Forum Team


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