Welcome to the Community Forum. I'm sorry that your service hasn't resumed after you payed your bill. Enlli is right--it can sometimes take 24 to 48 hours for your service to be reinstated. Is this working for you now?
If you are still having problems, please let me know and I can look into this further. I'll send you a private message requesting further details. Just check the envelope icon at the top right of this page.
Virgin Media Forum Team
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