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vickyb67
Joining in
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Pay Monthly Contract up,wanting to go pay monthly sim only

 

I have two mobiles on a Pay Monthly contract.The contract has just finished and I am wanting to downgrade to sim only(Pay Monthly £5) on both phones.Would I be able to keep my present sims to do this?, as id like to keep my current number/contacts,and is there any way of doing this online(via a forum moderator maybe?),or would I have to telephone customer services

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Superuser
Superuser
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Re: Pay Monthly Contract up,wanting to go pay monthly sim only

ring 789 and follow the thinking of leaving us - i went via the standard CS push buttons to change a deal and there was no way i could keep the same number - that was an offshore agent - tried again via the thinking of leaving or whatever its called on mobile - got through to a UK agent and all was possible - new deal - same number all happened in the one phone call

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Tony
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