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Tracey03paige
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Paid twice

Hi I got an email that said my last bill had not been paid so they now wanted £149 for two month so paid by quick pay, only to have virgin take the money from my bank anyway.
So in one week paid nearly £300.
Anyone know hos I can get this money back.
Many thanks
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J0hn
Super solver
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Re: Paid twice

Yes your bank can refund this if you push them under the direct debit rules and within 24 hours, they will sort it if you are firm with them 

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