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Annierookie
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PAYG ridiculous daily charge

i have recently got a new phone and decided to use my virgin media payg balance purchased years ago.  I am on the 8p charge.  However, I note that despite not making any calls nor text messages nor browsing the internet I note that I am being charged £1.00 a day for supposedly using the Internet.  This is ridiculously expensive as at this rate I will be paying £30.00 a month for not using my mobile.  I will not be topping up once the balance is used up and will be using another provider.

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Superuser
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Re: PAYG ridiculous daily charge

What phone are you using?

Most smartphones these days will connect by themselves to the internet for app and system updates. Even if the check uses a small amount of data, it is still used and the daily charge is then applied.

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I work for Virgin Media - but all opinions posted here are my own
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Superuser
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Re: PAYG ridiculous daily charge

Hi Annierooki,

 

disable (turn off) mobile data on your device.

You will prevent you from receiving the £1 per day charge.

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

 

 

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