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CJB1877
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Over 18 Barring

Absolutely disgusted with Virgin Media. I've 2 Samsung Phones for my kids (9&8) I asked Virgin Media to make sure the kids cannot access any Over 18 items on the phone. They didn't and my 9 year old came to me in tears with pictures of naked adults.

VM say they cannot stop people looking at Over 18 material.
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Forum Team (Retired) Mat_H
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Re: Over 18 Barring

Hi CJB1877,


Welcome to the forums Smiley Happy

 

I'm really sorry to hear about this. We don't want children exposed to anything they shouldn't be seeing.

 

You can enable parental controls on your online Virgin account here under manage service.


Give this a go and let me know how you get on.


Thanks,


Mat
 


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Forum Team (Retired) Mat_H
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Re: Over 18 Barring

Hi CJB1877,

 

I hope you're well. Did you manage to get the parental controls enabled via your online account?

 

Please let me know if you need any further assistance Smiley Happy

 

Thanks,

Mat


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