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Oscargracerow17
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Online phone order technical glitch

Hi there

I placed an order for an iPhone 5s and an ipad.

Received an email saying there's a technical glitch.

I cant phone as my phone is broken hence the order and j am in hospital.

If jt is the case that I will be offered a different hand set I want this order cancelled please.
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J0hn
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Re: Online phone order technical glitch

Sorry stuff like that can't be done on the forum, it's mainly a self help forum, you'll need to wait until you can call them on. 0800 052 0238 Free of course
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Forum Team
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Re: Online phone order technical glitch

Hi Oscargracerow17,

Welcome to the Community Forum and thanks for your post. I'm sorry to hear that there was a technical glitch with your online order. 

Checking this, I can see that there was a problem with the order.  Please give us a call on the Freephone number that J0hn provided in his post so that we can discuss this with you.

 

Kind regards,

Terri

Virgin Media Forum Team

 

 


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