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mancton
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Old number port not finished

recently moved from 3, I've supplied my pac number last Wednesday switched both phones off around midnight on Friday. Everything seemed fine incoming calls being accepted on the new phone but on Saturday I'm back to square one again I can make calls,browse and text on the new fone but incoming calls going to my old one.

Also can't check my usage online or on the app although everyone seems to be having this problem. I've only been with virgin a week so I'm seriously thinking about cancelling my contract already

thanks for any help in advance

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enlli
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Re: Old number port not finished

Virgin seem to be having problems with number ports as this comes up often.

Usually, it sorts itself out in time but that can be annoying. 

Can you ring 789. If not use 0345 6000 789 (standard rate.)

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mancton
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Re: Old number port not finished

Just spoke to them they said port not completed yet just don't want to walk round with 2 fones forever ha 

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