Number transfer. How long does Virgin Mobile take to transfer your mobile number? Rant
How long does Virgin Mobile take to transfer your mobile number?
Over a week and still no porting of my old number. Keep being told it has had technical problems and will be sorted tomorrow. Tomorrow never comes and no network connection for after over a week. Customer service very disappointing.
It's Friday now, no connection and porting team don't work weekends so another 2 days minimum with no phone.
Re: Number transfer. How long does Virgin Mobile take to transfer your mobile number? Rant
Thank you for sending your details via PM. Checking on your number port, I can see that this was completed on Friday. Just pop your Virgin Mobile SIM in your phone. It may require a reboot if the SIM card is already inserted.
Please let me know if this is working for you now.
Virgin Media Forum Team
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