Menu
Reply
  • 2
  • 0
  • 0
ramc1
Joining in
687 Views
Message 1 of 4
Flag for a moderator

New to virgin mobile, problem is I can't register my iPhone 4

When I get to the cap cha field the only keyboard accessible is the numerical one

0 Kudos
  • 4.44K
  • 139
  • 333
Moderator
Moderator
666 Views
Message 2 of 4
Flag for a moderator

Re: New to virgin mobile, problem is I can't register my iPhone 4

Hi ramc1,

 

Welcome to the communitySmiley Happy

 

Thanks for posting.

 

My apologies I'm not quite sure what you mean by your post.

 

Could you explain exactly what you are doing so I can get a better understanding of this scenario to offer you some assistance.

 

Look forward to hearing from you.

 

Speak soon

 

 

Stephen_B
Community Moderator

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


0 Kudos
  • 2
  • 0
  • 0
ramc1
Joining in
656 Views
Message 3 of 4
Flag for a moderator

Re: New to virgin mobile, problem is I can't register my iPhone 4

Hi Stephen, sorry for the delay in replying. When trying to register my phone on virgin mobile,  after entering my mob no you are then requested to enter the cap cha. On my first attempt the only keyboard that would display was the numerical one. On my most recent attempt the cap cha field displayed, but there was no catch a displayed. I am a pay monthly customer and the phone is an iphone4.

Thanks

 

0 Kudos
  • 4.44K
  • 139
  • 333
Moderator
Moderator
642 Views
Message 4 of 4
Flag for a moderator

Re: New to virgin mobile, problem is I can't register my iPhone 4

Hi ramc1,

 

Thanks for getting back to me with all the information.

 

This sounds like it maybe an issue with the browser you're using. Could you try using a different browser for me and let me know how it goes.

 

I've provided a link here to our login page for reference for you.

 

Many thanks.

 

Take care

 

 

 

 

 

 

Stephen_B
Community Moderator

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


0 Kudos