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Andypursell
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New contract number porting

I got a new contract with a sim, and number yet when I contacted virgin had no recollection of the number and I have asked to port my number this all happened on Tuesday and still nothing. I have now come abroad having 2 phones, if I can't get my number ported soon I am going to have to keep my other contact !! Can anyone help or tell me how to get this resolved without calling from abroad ?
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Forum Team
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Re: New contract number porting

Hi Andypursell, 

 

Welcome to the community!

 

I am so sorry to hear about the issue you are having with your number porting over. I can take a look at this for you to save you calling into the centre. So that I can access your account I will shortly send you a private message to request some account information.

 

To pick this message up please click on the envelope on the top right hand corner Smiley Happy

 

Speak to you soon,

 

Kelly 

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