Menu
Reply
  • 11
  • 0
  • 0
johnharris1
Tuning in
46 Views
Message 1 of 2
Flag for a moderator

New 4g sim, but with new number...

Is it just a matter of ringing 789, and they'll reinstate my original number? Thanks.

0 Kudos
Reply
  • 3.82K
  • 896
  • 1.7K
Superuser
Superuser
33 Views
Message 2 of 2
Flag for a moderator

Re: New 4g sim, but with new number...

 Hi johnharris1,

 

"original number", are you a pay monthly customer? Did you call / go online to upgrade your existing SIM?

If so the new 4G SIM should just replace your existing SIM with the same number.

Unless you purchased a new 4g contract, in which case your 4G SIM will have a new number (you may also now have two contracts).

I would give the Team a call on 789 to find out what has happened.

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

0 Kudos
Reply