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Message 1 of 2 (47 Views)

Need a new Sim card size

Hi
I have recently purchased a new phone and my sim card doesn't fit in that phone. How do I receive a new sim card with the same number attached to it, just a different size? I'm also in another country so I can't get access to my account as I've forgotten my password and I can't receive the code that they send to your phone as I haven't got any reception. How do I log into my account.
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Registered: ‎07-04-2015
Message 2 of 2 (21 Views)

Re: Need a new Sim card size

Hi Vinajesani,

 

Welcome to the community and thanks for posting.

 

My apologies for the delay in responding but I believe this has been resolved since posting. If not, please come back to me and I'll happily assist further.

 

Thanks


Rich
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