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chloej18
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NOT HAPPY!!

Well I did order a sim and phone on pay monthly mobile. It said it would turn up on the 9th November but nothing turned up. Then I got an email saying that I would get £25 taken out of my bank account which £25 got taken out. I didn't even receive the phone or sim and I would like my money back and to cancel it all as probably won't receive what I ordered.

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Re: NOT HAPPY!!

Hi chloej18, 

 

Welcome to the community.

 

I am so sorry to hear that you haven’t received your phone! I want to look into this for you and find out where it as gone, if you still wish to cancel off I can also organise this for you too. 

 

So that I can request some account information, I will shortly send you a private message, to pick this message up please click on the envelope on the top right hand corner. 

 

Chat to you soon, 

 

Kelly 

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