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Kamilcych1988
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My phone locked

hello I have locked the phone even though I have paid the invoice and the next until the week

[MOD EDIT: Subject heading changed to assist community]

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Superuser
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Re: My phone locked

Hi Kamilcych1988,

 

do you want your SIM unlock PIN = 7890

or your PUK = You can find this by logging in to your Virgin Mobile account and clicking on the "Plan and device" tab.

 

AlexKid :-)

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Kamilcych1988
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Plleas help

hello I have locked the phone even though I have paid the invoice and the next until the week
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Superuser
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Re: My phone locked

Hi Kamilcych1988,

 

do you want your SIM unlock PIN = 7890

or your PUK = You can find this by logging in to your Virgin Mobile account and clicking on the "Plan and device" tab.

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

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Kamilcych1988
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Re: My phone locked

No fon blocekd ewryfing call and mesange data blocekd bat im pay lasy bill
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Superuser
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Re: My phone locked


Kamilcych1988 wrote:
No fon blocekd ewryfing call and mesange data blocekd bat im pay lasy bill

Hi Kamilcych1988,

 

are you able to use another phone to call VM customer services: 0345 6000 789 (standard rate call) so that they can look at this for you.

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
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Forum Team
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Re: Plleas help

Hi Kamilcych1988,

Welcome to the community!

I can see you posted a similar thread about this that the community has responded to.

Can I ask if this has all been resolved?

Thanks

 

 

Liam_T
Forum Team

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