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Teejay2
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Mobile order

I placed an order for a monthly mobile contract. Received an email telling me its on its way. Could not track it as it said parcel number invalid! Now not sure what to do. The handset did not arrive on the day i was given as the delivery date
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Re: Mobile order

Hi Teejay2,

 

Welcome to the communitySmiley Happy and thanks for posting.

 

My sincere apologies for problems you've had tracking your parcel.

 

I'd like to help you out with this.

 

Please give our mobile team a call on 789 or alternatively on 0345 6000 789 so we can chase this up for you.

 

Let me know how it goes.

 

Stephen_B
Community Moderator

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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Re: Mobile order

Hi Teejay2,

 

I was wondering how you got on with this.

 

Did you manage to get your new handset ok?

 

Speak soon

Stephen_B
Community Moderator

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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