I have had a sim only 12 months contract with Virgin since August 2017. I thought as Virgin supposedly use the UKs biggest network I would have no issue with signal. I have never got a proper signal at home but as it was cheap I decided to stick it out as got signal at work, however my office has now moved 5 miles up road and I now get no signal there either, meaning all day and night with no signal (not even one bar). one day a fortnight I work in london on the tube and my colleagues do "wifi calling" - which I understand I cannot do either making this service totally unuseable for me. My question is how much will it cost me to get out of this? will I have to pay out remaining months of contract in full? if so how can I do this as current situation is going to get me the sack, I would be aswell not having a phone.