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MoragP
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Mobile being disconnected -out of country. Arranged DDebit before leaving.

Have been trying to find online chat as they are disconnecting my 2 mobiles from tomorrow 27th February. D/Debit set up before leaving UK but have only taken November - 2x£5 to keep numbers. How can I contact them. Just keeps saying online help but can't find chat. Any ideas of best way to contact them urgently. Tried to reply to email but bounced back.

Thanks

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Re: Mobile being disconnected -out of country. Arranged DDebit before leaving.

Hi MoragP,

Welcome to the Community Forum and thanks for your post. I'm sorry to hear that you are experiencing a problem with getting in touch with us while abroad.

If you would like for me to look into this for you, please let me know.

 

Kind regards,

Terri

Virgin Media Forum Team


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