Hi, I received an email from virgin, whom I am with for my mobile phone.
THEY HAD SHOWN ME MY CURRENT BILL ,
So I went to log in, to pay it there and then,
It says, have you forgotten your email address,
Have you forgotten your password,
NO, i AM NOT AN OLD LADY, (I may be 65, but, I am NOT stupid. I KNOW MY OWN EMAIL ADDRESS.
Thanks for your post on the Community Forum and welcome. I'm sorry that you're having a problem with logging into your online account. Is this working for you now?
If you are still having a problem with this, please let me know and I'll look into this for you.
Virgin Media Forum Team
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