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littlenursebez
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MY ACCOUNT

Hi, I received an email from virgin, whom I am with for my mobile phone.

THEY HAD SHOWN ME MY CURRENT BILL ,

So I went to log in, to pay it there and then,

It says, have you forgotten your email address,

Have you forgotten your password,

NO, i AM NOT AN OLD LADY, (I may be 65, but, I am NOT stupid. I KNOW MY OWN EMAIL ADDRESS.

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Forum Team
Forum Team
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Re: MY ACCOUNT

Hi littlenursebez,

Thanks for your post on the Community Forum and welcome. I'm sorry that you're having a problem with logging into your online account. Is this working for you now?

If you are still having a problem with this, please let me know and I'll look into this for you.

 

Kind regards,

Terri

Virgin Media Forum Team


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