I joined roughly three months ago and have been trying to log into my account all that but every time I get an "Oops Something Wrong Happened" or "We're Sorry but you cannot log into your account right now".
How long does it take until I can log into my account? What is the thing that keep going wrong?
Welcome to the Community Forum and thanks for your post. I'm sorry that you are experiencing an ongoing problem accessing your Virgin Mobile account online.
I'm not able to access any account details to check this for you, so I'll pop a private message over to you requesting more details.
If you would rather get in touch with us direct, please give us a call on 789 (from a Virgin Mobile) or 0345 6000 789 (from any other phone) or 150 (freephone from a Virgin Media landline). You can also contact us via WebChat: Contact Us.
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