Hi mat still having trouble when I put my new password in it will works but when I log in on another occasion it ticks both the e-mail box and password box then above said boxes a caption says password or e-mail not ecognized.
Hi mat same problem tried to change password again not accepted prompted to enter e-mail address & mobile number for authentication code to access my account code only valid for 24 hours what happens after that ?.
Sorry to hear that you're sill having issues. We may need to delete your account so you can re-register. Are you able to call us on 789 or 0345 6000 789 so we can make sure that this is sorted for you?