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brian-john
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Joining Virgin

I  was 'talking' to Emma this afternoon and agreed to take the Easy Bundle together with broadband, phone line and caller ID. The connection failed at the last moment. Did the information get to the appropriate department? 

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Re: Joining Virgin

Hi brian-john, 

 

Thanks for your post and welcome to the forums. 

 

Unless certain information such as terms and conditions as well as details were swapped, it's unlikely the sale would have been completed. 

 

You'll be better off giving the team a call back on 0800 183 1234 so they can finish up and get an install date ready for you Smiley Happy

 

Let us know how the call goes. 

 

Merry Christmas and have a Happy New Year too Smiley Happy

 

Kath_F
Forum Team

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