this forum is mainly a platform for customers to help and advise one another.
Whilst it is monitored by VM staff and one may choose to PM you about your order. If that is to happen it is likely to take a few days.
As you want an answer "ASAP" your best course of action would be to call customer services on 0345 6000 789.
If you want to say thanks > click 'Kudos'.Answered your question? > click 'Mark as Helpful Answer' also.
Welcome back to the Community and thank you for your post.
It's great to see that you've had some help from AlexKid
I'd love to help and would just need to know whether you've been able to call in or you still need some assistance here?
All the best and speak to you soon.
Who's who? Find out more about our community members. Good folk to know