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barrabuddie
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Increase in Cost of monthly contract

Why was the monthly cost of my mobile service increased when other members of my family held for the last few years?

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Forum Team
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Re: Increase in Cost of monthly contract

Hey barrabuddie,

I have looked into possible reasons why your tariff has increased, what I have found is that some customers have special discounts which would keep their charge low, but as any special offer these will end and the normal package price would resume at the correct rate, This is a generic answer to your question as all individual accounts and offers are different, however to explain more about the increase see our Virgin Media mobile page.

Take care

Kelly

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