2 weeks ago
I only just noticed that the IMEI number on my phone is different to the number on my account.
This is the only phone/sim that I have had on contract with Virgin, so it's not left over from an old account or anything like that, how do I go about getting it changed?
Go to Answer
if this is your original mobile purchased from Virgin and at no point sent away for repair/replacement the IMEI details should be correct.
I recommend calling and speaking to the customer service team (free call 789 from your mobile).
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