Menu
Reply
  • 1
  • 0
  • 0
Lisas71
Joining in
88 Views
Message 1 of 3
Flag for a moderator

I purchased a phone contract for my fiancé, we no longer together

I opened an account for my fiancé, however we are no longer together (I pay the account), is there any way this can be transferred to his bank account? 

0 Kudos
  • 26
  • 0
  • 0
Les01889
Tuning in
64 Views
Message 2 of 3
Flag for a moderator

Re: I purchased a phone contract for my fiancé, we no longer together

He should be able to change the direct debit details in "manage your account-direct debit details"

0 Kudos
  • 20.29K
  • 736
  • 1.51K
Forum Team
Forum Team
50 Views
Message 3 of 3
Flag for a moderator

Re: I purchased a phone contract for my fiancé, we no longer together

Hi Lisas71,

 

Thanks for your post and apologies to hear about the circumstances you've joined us here on the Community. 

 

In order to update your Direct Debit details log in to Your account. If there is an outstanding balance on the account then this will need to be paid before we can amend the details. 

 

I must stress that if the account is in your name, if for any reason they decide not to pay the bill then it is you we would hold accountable so this may be something you want to consider. 

 

I hope that info helps. If you need anything else from us, pop a post back here. 

 

Merry Christmas and have a Happy New Year too Smiley Happy

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



0 Kudos