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Maureen99
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I need to view my final mobile bill but my account has been cancelled

I recently cancelled my account but my final bill is due to be taken on 29th October. I want to check the charges but cannot login to my account as it has been cancelled. How can I get my bill please?

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Superuser
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Re: I need to view my final mobile bill but my account has been cancelled

@ForumTeam is it standard practice to remove access to the online account manager for customers who have cancelled?

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Forum Team (Retired) Mat_H
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Re: I need to view my final mobile bill but my account has been cancelled

Hi Maureen99,

 

Welcome to the forums Smiley Happy

 

I'm really sorry that you've been unable to view your final bill. I want to get this sorted for you. The account should still be able to be accessed. So I can give you your billing info, are you able to PM me your full name, mobile number and 3 characters of your password?

 

You can do this by clicking on the image of my face and selecting private message.

 

Let me know once you've sent this over.


Thanks,

Mat
 


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Forum Team (Retired) Mat_H
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Re: I need to view my final mobile bill but my account has been cancelled

Hi Maureen99,

 

Have you been able to view your final billing information just yet?

 

If you need my assistance, feel free to follow the instructions above Smiley Happy

 

Thanks,

Mat


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