Re: I am trying to buy a new phone but when it asks for my number and postal code it dont accept ...
Welcome to the Community Forum and thanks for your post. I'm sorry to hear that you are experiencing a problem with ordering a new phone online. Have you been able to complete an order online since your post?
If you would like to contact us direct about ordering a phone, please give us a call on 0800 052 0238 and we can look into this for you.
Virgin Media Forum Team
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