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PatG43
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How long until I hear about my new phone

I ordered a phone from virgin on Tuesday and I received 3 emails, 1 of the emails said there had been a technical glitch and they would continue to process my order and be in touch within 24 hours. It is now Friday evening and I have still not heard a thing. What is going on? 

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Forum Team (Retired) Mat_H
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Re: How long until I hear about my new phone

Hi PatG43,

 

Welcome to the forums Smiley Happy


I'm sorry to hear that you're having issues with finding your order. I want to get this sorted for you.


I've just responded to your PM that you sent so we can look into this.


Thanks,

Mat


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