Menu
Reply
  • 1
  • 0
  • 1
borisritter
Joining in
857 Views
Message 1 of 4
Flag for a moderator

How do I change my credit limit?

Hi

I have a pay monthly mobile contract and I have a credit limit set against it at £125.  How can I change this to a lower amount? Online or do I need to contact the helpdesk?

Cheers

Mike


Helpful Answers
  • 1.87K
  • 174
  • 338
J0hn
Super solver
1,698 Views
Message 2 of 4
Flag for a moderator
Helpful Answer

Re: How do I change my credit limit?

You need to call 789, they can do it for you the minimum if I remember correctly is £50

All Replies
  • 1.87K
  • 174
  • 338
J0hn
Super solver
1,699 Views
Message 2 of 4
Flag for a moderator
Helpful Answer

Re: How do I change my credit limit?

You need to call 789, they can do it for you the minimum if I remember correctly is £50
  • 297
  • 14
  • 39
Forum Team
Forum Team
828 Views
Message 3 of 4
Flag for a moderator

Re: How do I change my credit limit?

Hey borisritter, 

 

J0hn hit the nail on the head, if you give us a call on 789 from your Virgin mobile or 150 from a Virgin landline and select the option for mobile, we will be able to lower this for you Smiley Happy

 

Take care, 

 

Kelly 

0 Kudos
Reply
  • 2
  • 0
  • 0
nemo183
Joining in
779 Views
Message 4 of 4
Flag for a moderator

Re: How do I change my credit limit?

It irritates that this is the easiest way to find out, as does seeing that most of the options you can change online are biased in favour of one party. Anyway, cheers for the help.

0 Kudos
Reply