I have just come back from 4 days abroad and have just seen that I now have a bill of £100. Can you tell me why this is?
I spent perhaps 3 hours in Switzerland on 7th Aug, which I know isn't part of the Roam like Home plan, but while I was in Liechtenstein, which is, I was still charged for data. Yesterday I used data while back in Switzerland, and have been charged a ridiculous amount of money for using some data.
I was also under the impression that the new rules meant that once your charges go over €50, your account gets put on hold so that you can't be charged any more.
I'm really shocked by these charges and I'd like an explanation.
Yes, I received a text just before I got on the plane home on 10th August, saying I'd spent £34 ex vat, and I was nearly at the data limit so I stopped using my data. I didn't reply to continue using data (the text didn't give me that option anyway).
I was in Switzerland for a few hours on Monday 7th August (we just drove through), and then I was in Liechtenstein from 7th-10th August. I was back in Switzerland for maybe 10 hours on 10th August.