Menu
Reply
  • 1
  • 0
  • 0
Jpendo
Just joined
63 Views
Message 1 of 2
Flag for a moderator

Help

Hi need help my service was cut off due to missed payment. Payment is all paid up to date and I still have no service???
0 Kudos
Reply
  • 3.84K
  • 902
  • 1.7K
Superuser
Superuser
55 Views
Message 2 of 2
Flag for a moderator

Re: Help

Hi Jpendo,

 

when you pay the outstanding amount on a bill, it can take up to 24 hours for you to come back online.

If you are still without service after this time, I would advise that you call and speak to a member of the customer service team.

Free call 789 from another Virgin mobile or 150 from a Virgin Media landline.

0345 6000 789 (standard rate call) from any other phone.

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.