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caravanj
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Hardly Any Choice Of Packages Now MY Contracts Ended.

My 24 month £26 pm (including phone) VIP all unlimited contract ended on the 9th May but I want to keep the phone & switch to a £15 all unlimited  VIP sim only.

However, I only get offered 4 sim only packages with very limited data.

 

My wife's on an Essentials pay monthly sim only contract & she's got a shed-load of offers including the £15 VIP sim only that I wanted.

 

What on earth's going on!!!!!!!!!

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Forum Team (Retired) Mat_H
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Re: Hardly Any Choice Of Packages Now MY Contracts Ended.

Hi Caravanj,

 

Sorry to hear you didn't like any of the offers Smiley Sad So we can take a look into this for you, please give us a call on 789 or 0345 6000 789.

 

Let me know how you get on with this.


Thanks,

 

Mat


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Forum Team (Retired) Mat_H
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Re: Hardly Any Choice Of Packages Now MY Contracts Ended.

Hi Caravanj,

 

How are you getting on with this?

 

Let me know as soon as you can.

 

Thanks,

Mat


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caravanj
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Re: Hardly Any Choice Of Packages Now MY Contracts Ended.

Not very well, the options offered weren't very competitive plus the signal coverage where I live is very poor as well, 6 to 9 asu on average.

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Re: Hardly Any Choice Of Packages Now MY Contracts Ended.

Hi caravanj,

 

Thanks for the update. Matts out of the office for a while so I thought id jump in here

 

Its a shame to hear we couldn't offer you a competitive package. 

 

Let us know if you need anything else from us.

 

Many thanks

 

 

 

Stephen_B
Community Moderator

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