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joeduer
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EU data pass not working

Hi all

I just arrived in Portugal and bought a data pass. Roaming is on on my iPhone as well as on my virgin account online. It's not connecting to 4g etc at all. Calls and texts work but data doesn't.

Virgin's call number, which charged me for no help, connected me to the call and then said sorry no one is available. I recently switched to Virgin so really not happy with this service.

Any help would be appreciated - thinking of switching back to another network soon already!

Thanks
Joe
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enlli
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Re: EU data pass not working

Not sure Virgin do 4G roaming and it now seems that phones that have worked with data passes in the past may not work with the change to 4G SIMS

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joeduer
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Re: EU data pass not working

Cheers for this. I feel like Virgin should warn people it won't work on the website. So I'm back from my holiday and didn't get to get to use it thus wasted the £5.00. Not very happy. How do I go about getting that back? Thank you
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