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Belamour
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Discount removed

I had a £5 discount on my bill today the removed it
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Belamour
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Re: Discount removed

Can someone please tell me virgins email address please, is no way of speaking to someone in UK

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Superuser
Superuser
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Re: Discount removed

Hi Belamour,

 

Virgin Mobile don't have an email address.

 

You could use web-chat: Help and Support - Contact Us > Mobile > Mobile billing and payments > Chat online.

The advisors are often busy though so you may not get connected straight away.
(I would recommend using a PC or laptop and keeping the page open, just refresh it every few minutes).

 

Or give them a call on 789 from your mobile or 0345 6000 789 from any other phone.

 

AlexKid :-)

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Answered your question? > click 'Mark as Helpful Answer' also.

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J0hn
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Re: Discount removed

There is no email address for this.

however Virgin have increased their prices and removed some discounts recently I think it's a prelude to the 4G service and reducing their exposure to unlimited data deals

You can

call 789 on a virgin mobile

call 0345 6000 789 from any phone

write in the the address in the. Contact us. Option at the bottom of this page

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