I have been a virgin media home broadband customer for years. I have always paid my bill. Sometime ago I got 2 mobile contracts on a separate account. Recently Virgin disconnected my home broadband because of these mobiles- even though it's a separate contract
Thanks for your post and welcome to the forums. It's great having you here even if the circumstances are not the best.
I've gone in to the account here to see what's going on.
I have sent you a private message regarding this and will investigate further once I receive your reply. Just click on the little plum envelope at the top right hand side of the page to access your inbox.
Kath_F Forum Team
Tech fan? Have you read our Digital life blog yet? Check it out