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Message 1 of 3 (52 Views)

Delivery timescales for new SIM?

Would appreciate some advice.

I ordered two pay-monthly SIMs over a week ago, but I'm still waiting for them, even though I understand I'm actually already paying the monthly rental.

I did receive a "free" PAYG SIM within three days, but that's not what I want!

 

 

How long should delivery normally take?

 

 

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Registered: ‎21-08-2010
Message 2 of 3 (33 Views)

Re: Delivery timescales for new SIM?

Ordered one last sunday, it turned up yesterday.
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Forum Team
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Registered: ‎19-06-2013
Message 3 of 3 (6 Views)

Re: Delivery timescales for new SIM?

Hi RobLoasby

Sorry to hear about the delay in receiving your SIM cards.

SIM cards will usually arrive within 3-5 working days, but in some cases can take slightly longer depending on the post.

Have they arrive now?
Many thanks


Mark Y
Forum Team

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