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MarcNoord
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Data Bundle Setup -PAYG ??

I used to be a regular user of the £5 per month 1GB data bundle on Virgin Mobile PAYG.

 

Unfortunately, there is now no mention of data bundles on the Virgin Mobile website (including in my account, when I login online). 

 

Can you someone confirm if data bundles are still offered (and if they'll continue to be offered)? 

 

Also, what is the process and text message "code" for adding a data bundle (and canceling it)? Do they just expire or are they automatically added each month? 

 

Finally, does a data bundle last for 30 days from the date that the data bundle is added/purchased?

 

Many thanks for your help. 

 

 

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Message 2 of 12
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Re: Data Bundle Setup -PAYG ??

Hi MarcNoord

 

When you added the £5 per month 1 GB data bundle how did you do it before? Was it through your account on the website or through a text message on your mobile?

 

Once we have this information I will be able to give you more advise.

 

Thanks

Sam


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MarcNoord
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Re: Data Bundle Setup -PAYG ??

Thank you for the reply, Samantha. 

 

I've added the 1 GB data bundle both ways (via text message from my mobile and via my online account). 

 

I'd love updated instructions on how to add (and cancel) the 1 GB data bundle both ways. 

 

Thank you very much for your assistance. 

 

 

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Message 4 of 12
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Re: Data Bundle Setup -PAYG ??

Hi MarcNoord

 

Thanks for getting back in touch so quick.

 

If you can try this for me to see if it works. Text 1GBDATA to 789030 to activate and cancellation text CANCEL to 789030.

 

Let me know if it works

 

Thanks

Sam


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MarcNoord
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Re: Data Bundle Setup -PAYG ??

Thank you, Samantha

 

Two Questions:

 

-Is it also possible to add the data bundle online (my online account)?

 

-If you don't cancel the bundle, does it automatically renew each month (until you cancel)? 

 

Thank you.

 

 

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Forum Team (Retired) Mat_H
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Message 6 of 12
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Re: Data Bundle Setup -PAYG ??

Hi Marcnoord,

 

Thanks for your reply Smiley Happy It's not possible to order the bundle over your online account I'm afraid.

 

The bundle needs to be purchased and does not automatically renew.

 

I hope this helps, let me know if you have any other questions.


Thanks,

 

Mat


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MarcNoord
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Re: Data Bundle Setup -PAYG ??

Hi, Mat

 

Thank you for the update and clarification regarding the inability to purchase the £5 (1 GB, 30 days) data bundle online (it's only available for purchase via text message) and that you do not need to cancel the bundle (it does not auto renew).

 

 

 

 

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Forum Team (Retired) Mat_H
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Message 8 of 12
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Re: Data Bundle Setup -PAYG ??

No problem at all Smiley Happy

 

Please let me know if you need anything at all MarcNoord.

 

Thanks,

Mat


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MarcNoord
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Message 9 of 12
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Re: Data Bundle Setup -PAYG ??

Hello.

 

I finally had a chance to try adding the 1 GB data bundle per the instructions supplied by Virgin in this forum topic: Text 1GBDATA to 789030

 

It did not work. I received the following message back: Sorry, we haven't been able to recognize that request. To buy access to BlackBerry services simply text WEEK or MONTH to 789030.

 

Kindly advise on how to add the 1 GB data bundle. 

 

Thank you.

 

-Marc

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teabag
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Message 10 of 12
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Re: Data Bundle Setup -PAYG ??

Hi Marcnoord

Some more info on PAYG data bundle's on this thread http://community.virginmedia.com/t5/Mobile/data-bundles-GONE/td-p/2796299

It looks like
"BUY 1GBDATA" to 789789 works.

To cancel
"CANCEL 1GBDATA" to 789789
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BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only £9 and £5 big bundle sim. Customer since 1993.