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Mako
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Customer Service (Mobile)

I have been trying to get some satisfaction, from extremely POOR customer service.

IT JUST DOESN'T HAPPEN.

SITUATION.

Trying to get a new phone for wife for her Xmas, Yodel LOST IT not me YODEL.

I have been treated like a SUSPECTED THIEF. or PAST to Yodel, how are people meant to trust an organisation, who couldn't give a rats A....E about them.

I have had no one contact me about this situation, and every time I phone to ask for someone who could deal with the situation. I get redirected to Yodel or cut off.

In the UK my contract is with V mobile not V M, Yodel, and myself

They have not fulfilled there contract so how do I take legal Action, is it through small claims, I don't care if it is for time spent getting talked over by someone reading from a script. It is EXTREMELY DEROGATORY, and CONDESCENDING

Also Virgin please do not Kid us on you are a UK organisation that's a LAUGHSmiley SadMan MadMan Mad