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KingaS95
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Credit check

I ordered a phone about 2 weeks ago, I received email 4 days ago that they are doing a credit check , how long to I have to wait for vm to check this it's been 2 weeks now
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J0hn
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Re: Credit check

As long as you are prepared to wait? Call the sales line and ask, as you have not signed any contract yet, your free do do what ever you like
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Forum Team
Forum Team
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Re: Credit check

Hi KingaS95,

Welcome to the Community Forum and thanks for your post. I'm sorry to hear that you haven't had any news about your online order. Have we been in touch about this yet?

If you still haven't heard anything on this, don't be scared to give us a call on 0800 052 0238 so that we can check into this for you.

 

Kind regards,

Terri

Virgin Media Forum Team

 

 

 


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