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michaelcheetham
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Credit Score Error

Good Afternoon all,

I recently applied for a credit card with Virgin Bank and was rejected. This prompted me to check my credit score, which showed that I was in default with Virgin Mobile.

However, I have never had any type of contract with Virgin! Is there a way I can query this with Virgin? I have tried to ring, but all the options relate to existing customers. Live chat seems always to be unavailable and I can't find an email to use.

Thanks!

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Forum Team
Forum Team
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Re: Credit Score Error

Hi michaelcheetham,

Welcome to the Community Forum and thanks for your post. I'm sorry to hear that there's been a problem with your credit file.

I'll send you a private message with more details about this. Just check the envelope icon at the top right of this page.

 

Kind regards,

Terri

Virgin Media Forum Team


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