Contract Ending - New SIM only contract with same number
Hi, I have a Virgin Mobile contract in my name that's due to end on 18th November. However, this contract is my partners, but taken out in my name as he couldn't get a contract himself.
Ideally, I wanted to transfer this contract in his name, but was told this wasn't possible by VM mobile and that he'd have to open his own contract. We tried this, but he was declined - he was offered a SIM only contract though.
What we'd like to do is for him to go forward with the SIM only contract and for him to keep the same mobile number as he's using on my contract. He needs to use the same number from my contract as it's a phone he uses for home and work purposes.
I've tried to explain this to the VM mobile people on the phone but they just end up confused. Is it possible at all to do this? If so, would it be possible that someone who understands what we need to call us so we can hopefully get a seamless transition.
Re: Contract Ending - New SIM only contract with same number
Thanks for the info. I didn't realise I'd have to give notice. I'll do that and everything else asap.
He already did the credit check. He was declined for a contract with a phone, but they did say they would offer him a SIM only contract. So will he have to re-apply for credit again after the 30-day notice?