Menu
Reply
  • 9
  • 0
  • 0
Dogsbody2k
Tuning in
291 Views
Message 1 of 2
Flag for a moderator

Contacting Virgin

I need to "speak" to Virgin but cannot use the phone (very deaf).  I have been trying for 2 days to use the online chat but it's always too busy.  Does anyone have an email address for Virgin Mobile please.  Thanks.

0 Kudos

Helpful Answers
  • 3.82K
  • 899
  • 1.7K
Superuser
Superuser
534 Views
Message 2 of 2
Flag for a moderator
Helpful Answer

Re: Contacting Virgin

Hi Dogsbody2k,

I'm afraid that Virgin Mobile no longer respond to email so unfortunately you'll just have to persist with the online chat option.

They do seem to always be busy but hopefully you will get lucky.

Alternatively might you be able to get someone to phone and speak on your behalf?

I also found this: https://my.virginmedia.com/customer-news/articles/Sign-Solutions.html which may be of use to you?

Good luck Smiley Happy

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.


All Replies
  • 3.82K
  • 899
  • 1.7K
Superuser
Superuser
535 Views
Message 2 of 2
Flag for a moderator
Helpful Answer

Re: Contacting Virgin

Hi Dogsbody2k,

I'm afraid that Virgin Mobile no longer respond to email so unfortunately you'll just have to persist with the online chat option.

They do seem to always be busy but hopefully you will get lucky.

Alternatively might you be able to get someone to phone and speak on your behalf?

I also found this: https://my.virginmedia.com/customer-news/articles/Sign-Solutions.html which may be of use to you?

Good luck Smiley Happy

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.