Thanks for your post and welcome to the forums. It's really great having you on board with us.
Apologies to hear you've been billed for something you wasn't expecting. We're not able to look in to this via the Community.
You'll need to give the team a call on 789 / 0345 600 0789 for them to look in to this for you.
Apologies for any inconvenience.
Tech fan? Have you read our Digital life blog yet? Check it out