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Lansky17
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Cannot ring 789!!!

You have suspended my services on my mobile phone as direct debit had to be cancelled due to changing get banks, you have already been paid so don't know why I have been cut off??????????
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Forum Team
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Re: Cannot ring 789!!!

Hi Lansky17,

Welcome to the Community Forum and thanks for your post. I'm sorry to hear that your services have been suspended. All pay monthly accounts require an active payment method. Has this been sorted out for you since your post?

If your service hasn't been restored, please contact us on 0800 052 0238 so that we can get resolved for you.

 

Kind regards,

Terri

Virgin Media Forum Team


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