Menu
Reply
  • 1
  • 0
  • 0
matsize9
Joining in
54 Views
Message 1 of 2
Flag for a moderator

Cancelling contract

Does anybody have any idea how I go about cancelling my contract early? I have never seen such a user UN-friendly site. There are no contact details unless you want to ring and speak, which I have tried, but unfortunately the operators didn't seem able to help.

0 Kudos
Reply
  • 3.98K
  • 928
  • 1.75K
Superuser
Superuser
40 Views
Message 2 of 2
Flag for a moderator

Re: Cancelling contract

Hi matsize9,

 

notice of cancellation must be given by calling and speaking to a member of the Team: 789 / 0345 6000 789.

It will be necessary to buy out the remainder of your contract or pay off your handset in order to do so.

 

Alternatively you could write with your intent but this will take longer:

Virgin Media
PO Box 333
Matrix Court
Swansea
SA7 9ZJ

Please be sure to include all your details and possibly an alternative contact number.

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

Superuser1718.png
0 Kudos
Reply