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midsbrumjay
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Cancellation of Sim Only Mobile sim

Need help am away in France ordered a sim only before I left and have changed mind need to cancel within 14 days. Need to do ASAP.

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J0hn
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Re: Cancellation of Sim Only Mobile sim

Try the web chat option from your online account, or you will needed to call them
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Forum Team
Forum Team
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Re: Cancellation of Sim Only Mobile sim

Hi midsbrumjay,

Thanks for your post on the Forum and welcome. I'm sorry to hear that you've changed your mind and want to cancel your order. 

J0hn is correct, in order to cancel this, you will need to get in touch direct as the Forum Team are not able to process cancellations.

Please contact us on 789 or 0345 6000 789 (from any other phone) or 150 (free from a Virgin Media landline) within the UK or get in touch with us via WebChat: Contact Us. Also, you can contact us when you're travelling abroad by calling +447953967967(call charges apply).

 

Kind regards,

Terri

Virgin Media Forum Team


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