you need to call and speak to a member of the team to cancel your service. (If Pay Monthly you will need to give 30 days notice).
If you can borrow a phone or use a payphone, their UK support line number is: +447953 967 967.
Alternatively notice of cancellation can be given in writing:
Virgin MediaPO Box 333Matrix CourtSwanseaSA7 9ZJUnited Kingdom
Please be sure to include all your details and allow time if choosing this option.
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