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05wonder
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Cancel contract

I am currently abroad and unable to sign into my virgin media account. I didn't cancel my contract before I left so I can't make outgoing calls and I can't log in. I ultimately want to stop my contract and need help doing so.
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Superuser
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Re: Cancel contract

Hi 05wonder,

 

you need to call and speak to a member of the team to cancel your service. (If Pay Monthly you will need to give 30 days notice).

If you can borrow a phone or use a payphone, their UK support line number is: +447953 967 967.

Alternatively notice of cancellation can be given in writing:

Virgin Media
PO Box 333
Matrix Court
Swansea
SA7 9ZJ
United Kingdom

Please be sure to include all your details and allow time if choosing this option.

 

AlexKid :-)

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Answered your question? > click 'Mark as Helpful Answer' also.

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05wonder
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Re: Cancel contract

Thank you so much, that was very helpful.

In the end I used skype!
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