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Geknock
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Can't retrieve Puk

I locked my sim but I can't call virgin media to retrieve the puk because...I've locked my sim. I do think have my account details to do it online. What now?
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Superuser
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Re: Can't retrieve Puk

Hi Geknock,

 

log in to your Virgin Mobile account and click on the "Plan and device" tab.

Near the bottom of that page on the left you will see your PUK code.

 

AlexKid :-)

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Answered your question? > click 'Mark as Helpful Answer' also.

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Geknock
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Re: Can't retrieve Puk

I don't have my log in details for my account...
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Superuser
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Re: Can't retrieve Puk

Hi Geknock,

 

you'll need to give the Team a call: 0345 6000 789 (standard rate call) from another phone.

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

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